CRM/ERP for business management Design. Development. Automation. Implementation.

Development of custom CRM and ERP systems

Today, basic automation is no longer sufficient to maintain competitiveness. Modern companies require flexible systems, deep customization, and innovative solutions. Therefore, custom CRM and ERP development is becoming increasingly popular – these systems help effectively manage processes, automate routine tasks, analyze data, and make important decisions.

At AvadaCRM, you can order custom ERP and CRM systems for your business, featuring unique functionality and design, with a focus on innovation and efficiency. Unlike off-the-shelf solutions, our products are designed with your business model in mind and incorporate cutting-edge technologies. These programs don't just automate tasks – they become an effective part of a digital ecosystem, synchronizing every action of employees, clients, and partners.

What are CRM and ERP systems?

CRM and ERP systems are digital platforms for managing and automating business processes:

• Developing CRM systems for businesses is essential for effective interaction with clients: maintaining a contact database, managing the sales funnel, automating marketing, and providing support and service.
• ERP system implementation covers the company's internal processes: finance, warehouse, logistics, production, document management, and analytics.

With these tools, businesses achieve measurable benefits and operate in a more structured, efficient, and transparent manner. ERP and CRM solutions for businesses help optimize key processes, consolidate data, and align teamwork:

• automate repetitive, similar operations : order processing, customer database management, product accounting, and report generation;
• centrally store all data – about clients, products, finances and processes, providing quick access to information;
• synchronize the work of sales, marketing, logistics, accounting, and production departments – teams work in concert, without duplicating tasks, delays, or manual data transfer;
• improve the efficiency of sales and customer service by allowing you to track user actions at all stages of interaction, quickly respond to requests, and offer personalized solutions;
• allow you to manage resources in real time – stocks, finances, employees, finished products – and make decisions based on up-to-date data;
• conduct analysis and provide reports, dashboards and KPIs that are necessary for assessing business performance and planning;
• reduce the workload on staff and reduce operating costs;
• eliminate the human factor, reducing the number of errors, duplication of information and losses.

Thus, high-tech custom CRM and ERP systems enable companies to integrate data, processes, and teams into a single, manageable system, while also providing complete control over processes and information.

Advanced CRM/ERP capabilities

Our custom systems go beyond basic functionality. We develop solutions with advanced modules and technologies that make the system as flexible, user-friendly, and innovative as possible.

Business systems with a responsive PWA interface

Ordering a CRM or ERP with a PWA interface is available for both corporate use and client dashboards. This format allows you to work with the system directly from a browser on any device – from computers to smartphones – without installing it through the App Store or Google Play. The interface updates instantly, supports offline mode, and ensures fast operation even with unstable internet connections. This approach is especially convenient for companies with distributed teams and mobile employees.

Mobile CRM for field workers

These systems are optimized for smartphones and tablets and provide quick access to data at any time. GPS tracking, visit tracking, task push notifications, and offline access are supported. This is convenient for sales representatives, couriers, service engineers, and other employees working outside the office. Mobile CRM for field use can be ordered as a standalone solution or as a module within a corporate system.

Chat-based business management systems

In a chat-oriented CRM, the interface and customer interactions are built in a dialog format, similar to traditional messaging apps. This speeds up communication between departments and clients, allowing for the integration of chatbots and AI modules to automatically process requests and applications. This format is particularly in demand in eCommerce, service centers, and logistics. Chat-oriented CRM is ideal for small and medium-sized businesses, where speed and ease of communication are key.

Our team has already developed such a solution – AvaCRM, which combines the convenience of a chat-first UI with full-fledged CRM functionality, becoming a universal tool for sales, support, and marketing. The system can be tested as is and, if necessary, customized for specific needs. You can order a chat CRM based on AvaCRM or in a completely custom format.

CRM with 2D/3D configurator

An online configurator is a module that allows you to visually customize a product or service to your individual requirements. Using the configurator, you can select options, colors, and parameters, and see the results immediately. The management system with the configurator automatically creates orders, calculates costs, and saves your selected settings. This solution is suitable for car dealerships, furniture companies, developers, and online stores. You can order a CRM with a configurator from us to increase conversion, maximize service personalization, and speed up business processes.

CRM/ERP with AI automation

Artificial intelligence integrated into business systems can analyze customer data using ML modules, forecast demand, automate order distribution, and help personalize communications. Such systems significantly accelerate decision-making and generate in-depth analytics for strategic management. Developing a CRM or ERP system with AI automation is essential for companies that prioritize predictive planning and minimize manual processes.

Business systems with AI assistants

AI bots in CRM systems handle initial customer interactions: processing incoming requests, providing consultations, collecting data, and assisting with order processing. AI agents integrate into chats, messengers, and IP telephony, providing 24/7 support. They reduce the workload on employees and increase response times. Ordering a CPM solution with AI bots is ideal for service companies, online stores, and projects where a quick response to clients is essential.

Why you should order ERP/CRM development from AvadaCRM

Our team has been creating custom business management systems for over 10 years for companies across various industries – from startups to large manufacturing enterprises, from retail to HoReCa. We know for sure: investing in a high-quality automation system pays off many times over through process efficiency, accurate analytics, and reduced manual work.

At AvadaCRM, you can order custom development of customer and production management systems . With us, you get a unique product that scales with your business and utilizes cutting-edge technologies – from AI modules and end-to-end analytics to PWA interfaces and IoT integrations. After implementation, we offer support and development of the system, guaranteeing data security and compliance with modern standards.

Order CRM development from scratch from AvadaCRM and receive an innovative, technologically advanced solution that will make business management easier, faster, and more efficient. Contact us any way you like for a consultation and to find the optimal solution for your project.